Privacy Policy
We collect customer information to process and ship your orders, and to provide updates on new products and offers from Moteive.
Your data is stored securely and is never shared with third parties except when necessary to complete your order (such as shipping partners or payment processors).
You can request access, modification, or deletion of your personal data at any time by contacting us.
Terms & Conditions
By placing an order on Moteive, you agree to all policies outlined on this page.
Orders are prepared within 24 hours of purchase. During this period, customers may update their shipping details or personal information.
After the 24-hour window, no changes or cancellations can be accepted because the order moves into preparation and processing.
Cookies Policy
Our website uses cookies to improve your browsing experience, analyze traffic, and deliver personalized content.
You can accept, deny, or customize cookies through the cookie banner.
Cookies may also be disabled at any time from your browser settings.
Refund Policy
Customers may request a refund within 14 days of receiving their order.
Refunds follow these conditions:
Shipping costs are not refundable, unless the item arrives defective or damaged.
A processing fee may be deducted to cover payment gateway charges or transaction costs.
Orders enter preparation after 24 hours, and at that point shipping details cannot be changed.
Refunds are issued only after the returned product is received and inspected (if applicable).
Limitation of Liability
Moteive is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is strictly limited to the value of the purchased product.
Your Rights
You have the right to access, update, or request deletion of your personal information.
To exercise these rights, please contact us using the information below.
Agreement
By continuing to use this website or completing a purchase, you confirm that you have read, understood, and agreed to the policies described on this page.
These terms are legally binding.
Contact Us
If you have any questions regarding these policies or your purchase, feel free to reach out:
Email: contact@moteive.com